Returns & Exchanges
At Rusty, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your fit isn't perfect, our streamlined process makes it easy to swap your items or receive a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are intact, and attach the shipping label to the outside of the box.
Drop Off and Refund
Drop the package at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing